Privacy Policy
How Healing Hand Clinic collects, uses and protects the information you share with us through this website.
Last updated: [date]. Template for review by the clinic before launch.
Who we are
Healing Hand Clinic operates branches in Downtown Beirut (Fouad Chehab Ave., Touch Bldg., Bloc A, 5th floor) and Rabieh (Antelias–Bikfaya Main Road, Nebula Center, 3rd floor), Lebanon. In this policy, “we” and “us” refer to Healing Hand Clinic.
Information we collect
- Details you enter in our forms: your name, phone or WhatsApp number, email address, preferred branch and the content of your message.
- Answers you give in our feedback form about your visit.
- Basic, non-identifying usage data collected through analytics tools, such as pages visited and the device used.
Please do not send detailed medical information through the website forms. Clinical information is collected during your assessment at the clinic.
How we use your information
- To reply to your enquiry and arrange appointments.
- To send you the clinic brochure when you request it.
- To review feedback and improve our care.
- To understand how the website is used so we can improve it.
When you contact us through a WhatsApp button, your conversation takes place on WhatsApp and is also subject to WhatsApp’s own privacy policy.
Sharing your information
We do not sell your personal information. We share it only with service providers that help us run the website and communicate with you, and only as needed for those purposes, or where required by law.
How long we keep it
We keep enquiry and feedback information only for as long as needed for the purposes above, unless a longer period is required by law.
Your choices
You can ask us to access, correct or delete the personal information you have shared through the website by contacting us at [email protected].
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.